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|Posted on October 31, 2012 at 11:15 AM|
Today's news that Apple's iOS, Scott Forstall, has resigned has been paired with statements that his departure was the result of his refusal to apologize for the iPhone Maps debacle. It's just the latest chapter in the saga that saw Tim Cook issue a formal apology on Apple's website in late September to address the furor surrounding the beleaguered app. Cook's hope, presumably, was that a direct and contrite statement would curtail the online feeding frenzy about MAPS' embarrassing failures.
Today's opinions in the blogosphere appear to be divided between two camps.
- Camp #1 is of the opinion that Forstall should be applauded for his courage ---even if it meant losing his job----to stand up and state that he was not the only father of this high-profile failure. Many point to Tim Cook's pressure to hit an unreasonable release date as being the reason MAPS went out before it was fully baked. Standing by principles and not being willing to being "thrown under the bus" silently is being seen as bravery.
- Camp #2 views Forstall's refusal to apologize for the project, of which he was in charge, as being just another example of Apple's extreme arrogance. To apologize, and publicly acknowledge what everyone already knows to be true (i.e. that the app felt short of expectations) would appear to be a relatively simple act. To show humility and contrition would have been construed as its own sort of mature bravery and corporate accountability that the public has come to expect. To refuse seems unbefitting of a corporate leader.